职场办公室会议礼仪
着装礼仪
在参加正式会议时,着装要求必不可少,甚至可以说是重中之重。在参加会议时应该选择深色的套装(正装),女士选择套裙或是款式保守、色彩庄重的长裙、长裤,这样才能显示自己的端庄和职化。
男性正式着装礼仪要求
1.三点一线,衬衣领开口、皮带扣和裤子前开口外侧应该在一条线上。如果你系领带的话,领带尖可千万不要触到皮带扣上。
2.无论何时何地松开领带都是很不礼貌的。如果你系了领带,就必须穿上正式的鞋。
3.如果你穿的是三粒扣的西装,可以只系第一颗纽扣,也可以系上上面两颗纽扣,就是不能只系下面一颗,而将上面两颗扣子敞开。穿双排扣西装所有的扣子一个也不能扣,特别是领口的扣子。
4.配正装一定不要穿白色的袜子。
5.衬衫合适,整洁无皱褶,尤其是领口。衬衣的下摆需塞在西裤里,袖口扣上,长袖衬衫的衣袖要长与西装上衣的衣袖。不系领带时,衬衫领口不可扣上。
6.西装上衣两侧的衣袋只做装饰用,不可放东西。
女性正式着装礼仪要求
1.穿套裙时,必须维护好个人的形象,所以不能不化妆,但也不能化浓妆。选配饰也要少。
2.衬衫的下摆应掖入裙腰之内而不要悬垂于外,也不要在腰间打结。衬衫的纽扣除最上面一粒可以不系上,其他纽扣均应系好。穿着西装套裙时不要脱下上衣而直接外穿衬衫。
3.女士袜子一点要大小相宜,不可在公共场合整理自己的长筒袜子,而且袜子口不能露出。
4.黑色船鞋最为妥当,穿着舒适,美观大方。建议鞋跟高度3-4厘米。
5.女性对于服装的选择多于男性,但原则上选择不超过三种颜色。基础色为黑白色。
与会礼仪守时
一般在规定的会议时间之前提早五六分钟进入会场,不要迟到,迟到可以视为是对本次会议不重视或是对会议主持人以及其他与会者的小视与不尊重。确有其他原因迟到的,要向主持人及与会者点头致歉。
举止
坐姿端正些,不可东倒西歪或趴在桌子上。不要乱动,也不要做出任何不文明的行为,平常自己不好的行为习惯也要注意。
会议进行时
应认真倾听报告或他人发言。择要做好记录,对深入体会和准确传达会议精神有很大帮助。携带手机进入会场,在会议开始时应予以关闭或调至振动档。开会时,在下面闲聊、看书报、摆弄小玩意儿、抽烟、吃零食、打瞌睡或随意进出会场,都是切忌出现的不文明行为。还要及时并对他人的发言予以掌声。
会议结束
按顺序离开会场,不要拥挤和横冲直撞。并且将自己的位置处理干净。
职场电话会议礼仪
1.Quiet is the key
安静的环境是会议的关键
Make sure, when you are on the conference call that you are in a very quiet room, away from any disturbances. This will make sure that you hear everything that is going on and keep themisunderstandings to a minimum. It is impossible to keep the misunderstandings at bay if you have a dog barking, machines running, or people talking in the background.
当你参与进电话会议中时,确保你是在一个远离任何干扰,非常安静的房间里。这将保证你能听到会议的'全部内容,并且使得误解减少到最低限度。如果你周围环境里有狗的叫声,机械运转的噪音,又或是其他人在说话的话,那是不可能保证正确理解会议内容的。
2.The Telephone Equipment
电话设备
Make sure that you are using a phone that will minimize the noise in the background. Some telephone and most all cell phones will pick up even the slightest noise or interference, which will not only cause troubles for you hearing the speakers, but others as well.
确保你使用的电话可以将周围噪音干扰降到最小。一些电话机和大部分手机会把非常微弱的噪音干扰都收录进去,这不仅会影响到你自己收听发言人的声音,也会对别人造成麻烦。
3.Using Telephone Technology
使用电话技术
The mute button does wonders, but make sure you know how to use it. The mute button should be used if there is a lot of background noise that you simply cannot control or if someone is particularlytalkative. Of course, make sure you know how to un-mute for when it is your turn to speak or answer a question.
静音键可以起到惊人的作用,但是你要确定自己知道怎么使用它。当你周围有一些噪音你没有办法轻易控制,或者其他人正在畅谈的时候,你最好开启静音键。当然,当轮到你发言或回答问题时,你要知道怎么解除静音。
4.Time
时间
Make sure you set the conference call up in advance and let everyone know all information such as pass code or phone number. It is also necessary that you take time zones in to consideration if you have people across several time zones to include on the conference call.
尽量做到提前为会议做好准备,让每一个参与会议的人知道诸如密码或电话号码等所有信息。如果会议参与人员在好几个不同时区里,你同样有必要考虑好电话会议的进行时间。
5.Being on Time
做到准时
If you are the conference call leader, you want to start right on time. Do not wait for others if they are late. People on the call want to start right away, because there may be other business they need to attend to. If you are simply in the call, be on time, you do not want to miss anything that might be important.
如果你是电话会议的负责人,你会希望会议按时开始。如果有人迟到了,不要等他们到了之后再开始。与会人员想要立即开始会议,因为他们在此之后也许还需要参与其他的事物中。如果你是普通的会议人员,要做到准时,你不会想要错过任何可能重要的信息。
6.Introductions
自我介绍
Make sure that every person on the call introduces himself or herself. This will allow for building relationships and getting people to open up and feel comfortable.
让每一个与会人员介绍他们自己。这将有利于大家构建人际关系,还可以让大家更放得开,感觉比较自然。
7.Clarification
说明
Not everyone will be able to tell who is who by the voice. Make sure before anyone speaks that his or her name is said first. For example, "this is Bob, could you repeat that company name again".
不是每个人都能通过声音分辨出谁是谁。所有人尽量在说话前首先把自己的名字报出来。例如,“我是Bob,能请您再重复一次那家公司的名字吗?”
8.Eating
吃东西
Never eat while you are on a conference call, who wants to hear chewing in their ear? If you must get a drink of water, put the call on mute so no one will have to hear the emitted sounds. This includes chewing gum.
绝对不要在电话会议时吃东西,谁会愿意听见咀嚼的声音?如果你实在需要喝口水的话,就把电话调成静音,这样就不会有人听见你发出的声音了。口香糖也包括在内。
9.Keep on Topic
不要跑题
Do not fill the call with unnecessary talk. Keep to the point, because remember there may be several people on the call that have other pressing things to do.
不要让电话会议里都是废话。抓住重点,因为要记住可能有一些正在参与会议的人还有其他紧急的事物要处理。
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